Clinic
$49/month
For independent healthcare providers.
Result queue
Follow-up tracking
AI document structuring
Basic analytics
Get Started
[TR-OPS / 01]Diagnostic Result Operations Layer
Every diagnostic result
deserves a closed loop.
TRACE connects hospital networks, diagnostic imaging centres, and pathology laboratories into one unified operational layer — eliminating unreviewed results from receipt to patient follow-up.
24,680+ Results Tracked Monthly•12 Connected Facilities•Zero Unreviewed Critical Leaks•100% Auditable Chain-of-Custody
Meridian Health Hub · 12 Sites Live
Dr. David Adeyemi
18.4m Median ReviewLead Haematologist · Verified Clinical Review
HL7 FHIR / LIS CONNECTEDZERO LEAKS
TRACE Command Console v2.4
ACTIVE TELEMETRY
CA
High-Sensitivity Troponin I· TR-2041 STAT CRITICAL
Patient: Amina Yusuf · 48F · Assigned: Dr. Adeyemi (Cardiology)
Value 0.48 ng/mL (Ref < 0.04). Immediate cardiology triage triggered.
Just nowSLA: 11m left
HA
Full Blood Count & Platelets· TR-2038 DOCTOR REVIEW
Patient: Tunde Bello · 36M · Assigned: Dr. Okafor (Haematology)
Moderate leukocytosis detected. Awaiting clinician sign-off.
4m agoSLA: 42m left
RA
Contrast Chest CT· TR-2035 NOTIFIED
Patient: Sade Musa · 52F · Assigned: Radiology Lead
No acute pulmonary embolus. Secure patient SMS sent.
18m agoSLA: Completed
PA
Endometrial Biopsy Histology· TR-2029 CLOSED
Patient: Kola James · 44F · Assigned: Care Coordinator
Benign morphology. Outpatient follow-up confirmed.
32m agoSLA: Archived
Live Feed: Specimen Stream Nominal · HL7 FHIR
Today: 1,284Turnaround: -68%
[STAGE FLOW] · RESULT LIFECYCLE
From raw laboratory feed to verified patient closure.
Click through each phase of the diagnostic lifecycle to explore how TRACE prevents unreviewed results and ensures clinical safety across healthcare networks.
STAGE 01 / 06Automated · Real-time
Automated LIS & Laboratory Ingestion
Incoming diagnostic feeds arrive in real time without manual re-keying or administrative friction.
Results ingest securely via HL7 FHIR, direct API, or automated folder ingestion from laboratory instruments. Every payload receives a cryptographic timestamp.
Audit Stamp:Specimen #TR-1048 · 09:42:01
Operational Visual Artifact
LIS Laboratory Node #3
Payload: Specimen #TR-1048
test_type: "Full Blood Count (FBC)"
specimen_time: "09:42:01 WAT"
checksum: "8f4a3e2190bc1"
[THE GAP] · HANDOVER VULNERABILITY
Why diagnostic results fall through healthcare cracks.
One Unified Command Layer
Every result across all 12 hospital facilities and diagnostic clinics streams into one audited operational command board in real time.
Result: 100% result visibility & tracking
Zero-Leakage SLA Timers
Configurable SLA countdown timers ensure urgent results automatically roll to departmental on-call rosters if not acted upon within configured windows.
Result: Zero missed critical values
Encrypted Patient Delivery
Automated, compliant WhatsApp and SMS communication with identity verification and instant appointment scheduling integration.
Result: 97% delivery confirmation with read receipts
Cryptographic Audit Chain
Every user touchpoint, review confirmation, and patient notification is sealed with a verifiable cryptographic timestamp for complete legal protection.
Result: Complete defensibility in any audit or inquiry
A healthcare business may process 0+ diagnostic results across 0 departments at 0 locations — every month.
How TRACE is built
Built around how a healthcare business actually works.
01
Business
Why TRACE exists
Portfolio visibility across every location
Operational performance and trend analysis
Risk visibility and auditability
02
Operations
How the business uses it
Result queue and assignments
Escalations and follow-ups
A system of record with full audit history
03
Clinical workflow
How work moves
Assigned results with relevant context
Review status and follow-up tasks
Fewer administrative gaps
04
Patient
What the patient experiences
Secure, approved communication
A clear next step
Confirmed follow-up
The patient benefits because the business has a better system. But the customer is the healthcare business.
[CAPABILITIES] · ARCHITECTURAL MODULES
Engineered for high-volume diagnostic accuracy.
Five interconnected systems giving executive teams, lab managers, and clinical leads complete control.
Clinical OCR & Biomarker Extraction
Processes unstructured PDFs, laboratory scans & HL7
Biomarker Detected
Serum Creatinine
148 µmol/L (High)
Flagged for NephrologyExtraction Accuracy
Confidence Score
99.82% Confidence
Zero Transposition ErrorClinical Routing
Action Assigned
Renal Clinic Roster
45m SLA EnforcedZero-Leakage SLA Radar
Every result is assigned a strict countdown based on clinical urgency and department policies.
ESCALATION RULE: TIER 2
14m 22s Left
Automatic cascade to Head of Department on zero acknowledgement.
Multi-Facility Control
View all hospital sites, diagnostic imaging centres, and outreach laboratories from one screen.
Lagos Central94% SLA
Abuja Medical Centre96% SLA
Ibadan91% SLA
Patient Communication Hub
Dr. Amara Okafor · Clinical Director
Reach patients over hospital-verified WhatsApp and SMS with 97% delivery confirmation.
WhatsApp Business Verified
“Dear Patient, your review is complete. Click here to confirm your follow-up slot.”
✓ Read receipt confirmed at 10:23 AM
Cryptographic Chain-of-Custody
Every action is sealed in an immutable medico-legal log for accreditation and inquiry defense.
IMMUTABLE LEDGERSHA-256 SEALED
0x4f82a912b79c3d4021e0...9cba14
✓ Validated against ISO 27001 standard
The platform
One operational view across the healthcare business.
Example organisation data
Result Operations
Live view of all diagnostic results across your organisation.
Total Results
0
+12% vs last week
Pending Review
0
-8% vs last week
Follow-up Required
0
+6% vs last week
Completed
0
+16% vs last week
| Result | Patient | Status | Owner | Age |
|---|---|---|---|---|
Full Blood Count TR-1048 · Haematology | Amina Yusuf | Review required | Dr. Adeyemi | 18m |
ECG TR-1047 · Cardiology | Tunde Bello | Contact patient | Nurse Team | 42m |
Histology TR-1042 · Pathology | Sade Musa | Follow-up | Dr. Okafor | 2h |
Lipid panel TR-1039 · Chemistry | Kola James | Completed | Dr. Bello | ✓ |
Live Trace — real-time visibility across your entire result journey.
12 Locations48 Departments1,248 Active Results
Multi-location operations
One healthcare business. Every location. One operational view.
Locations
Lagos Central8,420 results · 94% on time
Abuja Medical Centre4,210 results · 96% on time
Ibadan2,840 results · 91% on time
Port Harcourt2,950 results · 95% on time
Lagos Central
8,420
results
94% workflow completion
Abuja Medical Centre
4,210
results
96% workflow completion
Ibadan
2,840
results
91% workflow completion
Port Harcourt
2,950
results
95% workflow completion
Group average: 94% workflow completion
Locations falling behind
Departments creating bottlenecks
Unresolved workflows
Workflow performance
Result volumes
Follow-up rates
TRACE identifies each of these automatically.
Management intelligence
Know where the operation is getting stuck.
Lagos Central94%
Abuja Medical Centre96%
Ibadan91%
Port Harcourt95%
TRACE insight
Ibadan has a 14% higher unresolved-result rate than the group average. Pathology accounts for 61% of the variance.
How it works
How TRACE works inside a healthcare business.
01
Connect
TRACE receives results from your existing laboratory and healthcare systems.
LIS · EMR/EHR · Laboratory · API · Documents
02
Structure
AI converts incoming result information into structured operational data.
03
Organise
TRACE places the result into the healthcare business's configured workflow.
Department · Location · Priority · Responsible role · Workflow
04
Monitor
Management and operational staff see what's completed, pending, delayed and unresolved.
05
Act
The appropriate clinical or operational person completes the next action.
06
Close
TRACE records the completed workflow and keeps an audit trail.
From business-wide visibility to individual action
From one result to the whole operation.
Organisation
24,680
results
Location
Lagos Central
8,420 results
Department
Cardiology
1,842 results
Result
TR-1048
Full Blood Count
The individual workflow
01 / 09:42
RECEIVED
Result enters TRACE
02 / 09:43
STRUCTURED
AI identifies the workflow
03 / 09:43
ROUTED
Dr. Adeyemi
04 / 10:08
REVIEWED
Clinician review recorded
05 / 10:21
CONTACTED
Patient notified
06 / 10:31
CLOSED
Follow-up scheduled
[ROI ENGINE] · EXECUTIVE CALCULATOR
Calculate your healthcare network’s operational impact.
Adjust your monthly diagnostic volume and number of facilities to see the estimated liability risk reduction and administrative hours saved with TRACE.
Monthly Diagnostic Results25,000 tests/mo
5,000 (Clinic)50,000 (Hospital)100,000+ (Health System)
Connected Facilities / Branches6 locations
1 Facility15 Facilities30+ Facilities
PROJECTED ANNUAL IMPACT
Unreviewed Gaps Prevented
11,400
Abnormal diagnostic results caught before breach per year
Clinician Admin Time Saved
1,750 hrs
Saved across medical staff every single month
Follow-Up Revenue Protected
$1,890,000
Captured through confirmed follow-up clinical bookings
Turnaround Acceleration
-68%
Faster median time from lab receipt to patient closure
Ready to review numbers for your specific clinical departments?Schedule Executive Walkthrough
Operations
Operations gets a system of record.
Teams see what needs attention, who owns it, and whether the next action happened.
Result queue
38 results require attention
| Result | Patient | Status | Owner | Age |
|---|---|---|---|---|
Full Blood Count TR-1048 · Haematology | Amina Yusuf | Review required | Dr. Adeyemi | 18m |
ECG TR-1047 · Cardiology | Tunde Bello | Contact patient | Nurse Team | 42m |
Histology TR-1042 · Pathology | Sade Musa | Follow-up | Dr. Okafor | 2h |
Lipid panel TR-1039 · Chemistry | Kola James | Completed | Dr. Bello | ✓ |
Select a result to open its complete TRACE
AI, behind the workflow
AI works behind the workflow. Your business sees the result.
Healthcare data flows in. AI turns it into operational intelligence. Your business acts on it.
01
Identify unresolved results
Surface results that haven't moved through the workflow.
02
Identify bottlenecks
Detect where workflows are consistently getting stuck.
03
Structure documents
Convert incoming diagnostic documents into structured information.
04
Recommend routing
Suggest the appropriate team based on configured workflows.
05
Detect unusual patterns
Flag operational anomalies across locations and departments.
06
Summarise information
Give staff and management concise operational context.
Ask TRACE about your operation
Which location has the most unresolved results?
Which departments are missing workflow targets?
How many results are waiting for review?
Where is our biggest operational bottleneck?
Compare result completion across locations.
Which diagnostic category generates the most follow-up?
Show me all unresolved results older than 24 hours.
What changed across the organisation this week?
TRACE does not
Diagnose patients, prescribe treatment, or replace clinicians. Human clinicians remain responsible for clinical decisions.
The AI & workflow engine
Built for accuracy. Powered by AI.
TRACE combines AI, automation and human expertise to turn unstructured medical data into actionable workflows — with full traceability and control.
Document Ingestion
PDFs & faxes
HL7 / FHIR
Lab uploads
Manual uploads
Data Structuring
OCR + NLP
Data extraction
Validation
Standardisation
AI Assistance
Result interpretation
Clinical context
Risk flagging
Smart routing
Workflow Engine
Rules & protocols
Priority handling
Task assignment
SLA tracking
Human Review
Clinician validation
Expert review
Decision support
Patient Communication
SMS / Email / Portal
Clear next steps
Multi-language
Audit Trail
Full history
Compliance ready
Regulatory reporting
Operational alerts
TRACE surfaces where the business needs attention.
High
23 pathology results have exceeded configured workflow targets.
Investigate →
Medium
Ikeja location has 18% higher follow-up backlog this week.
View location →
Low
Result volume increased 22% compared with last week.
Analyse →
Department performance
See performance by clinical service.
Pathology
4,281
results
96% completed112 unresolved
Cardiology
1,842
results
91% completed166 unresolved
Radiology
3,108
results
94% completed74 unresolved
Chemistry
5,812
results
97% completed61 unresolved
Results by Department
15,043
Total
Pathology28%
Cardiology12%
Radiology21%
Chemistry39%
Cardiology has the highest unresolved rate this month.
Healthcare business → TRACE → patient
One workflow. Two screens. Always in sync.
TRACE / Organisation view10:08
Follow-up required
Amina Yusuf · Full Blood Count
New follow-up
Your healthcare provider has reviewed your result.
Staff mobile workflow
TRACE also works on your team’s phones.
Desktop operations and mobile workflow, in sync — for the staff completing the next action, not only the organisation watching from above.
1New task: Cardiology result requires review
2Open result
3Review information
4Confirm action
5Mark workflow complete
New task
Cardiology result requires review.
TR-1047 · Tunde Bello · ECG
Governance
Every action leaves a trail.
Useful for clinical governance, operations, compliance, management and IT.
09:42System
Result received
LoggedStructure result
09:43TRACE AI
Result structured
CompleteRoute to team
09:44TRACE AI
Assigned to Dr. Adeyemi
RoutedClinician review
10:08Dr. Adeyemi
Result reviewed
ReviewedApprove communication
10:20Dr. Adeyemi
Communication approved
ApprovedContact patient
10:21TRACE
Patient contacted
SentSchedule follow-up
10:31Care team
Follow-up scheduled
ClosedNone — complete
Technology
Built to sit between your existing systems and your operational workflows.
Azure-powered document processing and assistance support a workflow engine that keeps people—not models—responsible for clinical decisions.
Explore the architectureDesigned to integrate with existing healthcare infrastructure
APILISEHRLaboratorySchedulingCommunication
01
Existing healthcare systems
02
Secure ingestion
03
Document intelligenceAzure AI Document Intelligence
04
TRACE structured data
05
AI assistanceAzure AI Foundry
06
Workflow engine
07
Human review
08
Communication
09
Audit trail
Security
Built for sensitive healthcare workflows.
Designed for healthcare organisations, not consumer health apps.
Role-based access
Audit trails
Encryption
Access controls
Secure processing
Retention controls
Consent-aware communication
NDPR-aware architecture
Control who can see what across the business
01Group administrator
02Location manager
03Department lead
04Clinician
05Patient
Responsible AI
AI assists the workflow. Clinicians remain responsible for care.
TRACE does not diagnose patients, prescribe treatment, make clinical decisions, replace clinicians, or independently send unreviewed clinical conclusions.
TRACE assists with structuring, routing, prioritisation, workflow monitoring, summarisation and follow-up tracking.
Human clinicians remain responsible for interpretation and clinical decisions.
Read our approachSolutions
Designed for healthcare businesses of different sizes.
TRACE is procured and deployed by the operations, clinical governance and IT leaders who own diagnostic result accountability — not by individual patients.
01
Hospitals
Manage diagnostic result operations across departments and locations.
02
Diagnostic Centres
Track whether results are delivered, acknowledged and acted upon.
03
Medical Laboratories
Give ordering providers structured result workflows and visibility.
04
Specialist Healthcare Centres
Standardise result follow-up across clinical services.
05
Healthcare Groups
Create one operational view across multiple facilities.
06
Private Healthcare Networks
Standardise result management across locations.
Pricing
The price scales with the business.
Centre
$99/month
For diagnostic centres and growing healthcare businesses.
Everything in Clinic
AI prioritisation
Team permissions
Patient communication
Get StartedGroup
$149/month
For multi-location healthcare businesses.
Everything in Centre
Multi-location
Advanced analytics
API access
Custom permissions
Get StartedEnterprise
Custom
For large healthcare networks.
Everything in Group
Dedicated onboarding
Custom integrations
Group-wide governance
Talk to SalesAbout TRACE
Healthcare businesses have invested heavily in generating information. The missing layer is what happens after.
Hospitals and healthcare providers already have laboratories, EHRs, communication systems and clinical teams. TRACE exists to connect those systems around the operational lifecycle of diagnostic results. This is not another patient app. It is infrastructure for healthcare businesses.
TRACE
Run your result operations with visibility.
See what arrived, who owns it, what happened, what’s still pending, and what happens next — across every location.